FAQs

  • We provide services to individuals who are eligible for funding support via Medicare, DVA, Workers' Compensation, CTP insurance, and NDIS.

    The level of funding support available for services is different for each funding type:

    • Medicare funding allows for a partial rebate (approx. 45%) of each session fee, up to 10 sessions per calendar year.

    • DVA funding is for the full session fee for up to 12 sessions per calendar year.

    • Workers' Compensation, CTP Insurance, and NDIS funding is available for full sessions fees, with the number of sessions available being determined by treatment needs and funding plan approvals.

    Prior to booking your first appointment with us, we will provide detailed information regarding session fees and possible funding support.

    If you wish to know more, please contact us.

  • No - you do not need a referral to book an appointment. However, if you are wanting to receive a rebate or funding support for your sessions, you will need a valid referral from your GP:

    • Medicare and DVA - to access rebates/subsidies under Medicare or DVA, your GP will need to complete a mental healthcare plan and forward through to our practice with a referral letter.

    • Workers' Compensation / CTP Insurance - a referral for treatment is required for the insurer to fully fund the initial consultation. Subsequent funding will be subject to treatment plan recommendations and insurer approval.

    • NDIS - a referral from a GP is on strictly required; however, psychological services do need to be included in an approved funding plan for appointments to be covered.

    • Private Health - check with your individual insurer for referral requirements.

    When booking an appointment, we will ask for referral information and can answer any questions you may have regarding your individual circumstances.